Platform Details & Review
Tribe is a fully customizable community platform to connect, engage, and retain customers. It is popular for its customizability, the ability to deeply integrate into products, direct integrations with third-party tools, and a collection of digital interaction best practices derived from social networks.
- Apps are designed to augment the community and take the flexibility of the platform to the next level.
- Tribe offers all the tools you need to scale content creation and present optimized content across channels.
- Powerful moderation panel to allow, edit, or rejects posts efficiently.
- White label customer community.
- White label mobile apps for enterprise.
- Limited community features.
- No mobile apps outside of the enterprise.
- No Online Courses
Recommended first, but now now
Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.
Want to build a community? go elsewhere
They have horrible support and are willing to leave clients behind even if they supported them in the beginning. If you are building a community, might as well use Facebook, they will be here a while and this company, with the way they act, will not.
Easy to setup
Push notifications are not integral, and although available via addons - they are still fairly difficult to set up.